FACET is designed to address the needs of professional users in catering, functions and event management and will benefit Executive Chefs, Professional Caterers, Catering Managers, Events Managers, Venue Managers and Functions Coordinators.

With over 50 years of experience as professionals in the industry, we understand the challenges you face, striving to provide superior quality service to clients and managing a profitable business. We recognised the need within our industry for more user friendly, efficient and cost effective software solutions, i.e. a product designed by professional users for professional users.

OUR PROMISE 
FACET will help you deliver superior client service with smooth, efficient, higher productivity / time savings and increased profitability.

What You Can Do With FACET

Benefits

Event Management

Menu & Beverage Packages

Well Planned Menus Enabling Easy Customer Selection.

Conference Packages

Effective Marketing Collateral.

Open Packages 

Comprehensive Service Offering.

Hire Packing List 

Ensures Smooth Service Fulfilment.

Event Run Sheets 

Efficient Running of Event.
Increased Customer Satisfaction.

Venue Information 

Better Event Planning.
Avoids Unforseen Venue Related Incidents.

Logistics Log 

Smooth and Efficient Fulfilment.

Event Notes ( Special Requirements ) 

Helps Take Care of All The Details.
Provide Top Class Service.

Client Management

Bookings ~ By Date / Event / Venues

Track Activity Forecast. Avoid Double Booking. Maximise Revenues.

Quotations ~ Invoicing 

Automatically Generate Customer Proposals and Invoices. Save Time & $$$s.

Client Log & Contact Details

Benefit from Repeat Business and Referral Marketing.

Client Database 

Value Source of New Business.

Next Client Contact

Useful To Do Reminders.

Repeat Contact / Event Alarm

On Selling and Repeat Business Opportunities.

Business Performance

Tracks Deposits / Prepayments / Outstanding 

Good Cash Management.

Live Data

Immediate Access at the Click of a Button.

Accounts Receivable Management

Improve Cash Flow.

Revenues Forecasts

Solid Business Planning.

Events Function Books ~ Date / Venue / Client

Maximise Utilisation of Resources.

Event Pricing ~ Menus / Staff / Hire / Beverages

Increased Profitability and Better Cost Control.

Powerful Reporting Tools

Automated Reports For Each Feature 

Reliable Management Information at a Click.

Event Related Checklist Reports 

Ensures Efficient and Smooth Running of Events.
Better Customer Satisfaction Through Attention To Detail. 

Communications

Email, Letters To Clients 

Clear Concise and On Time Communications.

Company Contact Details

Effective Customer Communications.

Terms & Conditions 

Avoids Unnecessary Misunderstanding.

Inter Departmental Network Access 

Every One is Kept Informed and Up To Date.

Staffing

Staff Information 

More Efficient Resource Planning.

Staff Availability (Full Time and Casuals) 

Optimise Staff Mix. Increase Profitability.

Staff Management ( Function, Skills, Pay Rates ) 

Use The Right Staff For The Right Task.

Staff Scheduling / Duties 

Improved Staff Assignment and Utilisation.

Staff Cost Report By Event 

Better Staff Cost Management -> Improved Profitability.

Suppliers

Suppliers Details / Contact

Effective Supplier Management.
Save Time & $$$s.

Supplier Terms & Conditions 

Avoid Surprises.

Suppliers Service Type / Categories 

Hire List by Suppliers

Get The Best Prices.

Software Architecture

User Friendly Interface 

Simple, Easy To Use.

Click & View 

Speedy Access To All Data. Save Time & $$$s.

MS Office Compatibility

Interface with Office Systems.

MS Access 2000 API 

Effective Customer Communications.
Mass Mail Out / Emails.

Password Protection, User Level Access

Enhanced Data Security.

Back Up and Restore

Prevent Data Loss.

Multi User Network Function 

Effective Inter Departmental Communications.

Context Sensitive Help Menus 

Effective Help On Your Desk Top.

Automated Filtered Reports For Each Feature 

Reports To Suit Your Needs.

Online Support 

On Going Help Is Always Available.

Frequently Asked Questions 

Addresses More Common Questions .

Web Support 

Share Experiences, Ideas and Benefits from the Forte User Community.